Quick dispatch (24–48h)
We dispatch all orders within 24–48 hours after payment is confirmed (business days). You will receive a shipping confirmation and tracking once your parcel is handed over to the carrier.

Processing & dispatch

• Dispatch time is counted from the moment the payment is confirmed.
• Standard (tracked) shipments are sent via Polish Post (Poczta Polska).
• Courier (tracked) shipments are sent via DPD or UPS, depending on availability for the delivery address.
• Delivery times below are estimates and may vary due to carrier workload, remote areas, weather, holidays, and customs processing.

Delivery times by region (estimated)

Shipping cost is calculated at checkout and depends on destination and parcel weight.

United Kingdom customers (faster options)

For customers in the United Kingdom, please use our partner store for faster shipping options:

International shipping: customs, duties & taxes

Some countries apply import charges (customs duties, VAT, handling fees). Any customs, duties, VAT, or import-related fees are the buyer’s responsibility.

• Please check your local import rules before ordering.
• If a parcel is seized/held by customs due to local regulations, the buyer remains responsible and the order may not be refundable.
• Delivery can be delayed by customs clearance.

Missing or delayed parcel

Bulk order?

For bulk orders or wholesale inquiries, email us: herbalmansion@gmail.com