Contact Us
If you have a question about a product, an order, or you need advice for your project, we’re here to help.
For the fastest response, email us at:
Typical response time: 1–2 business days.
Bulk orders, wholesale inquiries, custom packing (e.g., 200g / 1kg) and recurring supply.
Include product list, quantities, destination country, and packaging preference.
Herbal Mansion 3 Maja 116a 38-200 Jasło Poland
Please include your email address so we can reply quickly.
Tip: If your message is about an order, include your order number. If something arrived damaged/incorrect, attach clear photos of the outer parcel, inner packaging, and product label.
What to include (so we can reply faster)
- Order-related: order number, delivery country, tracking link (if available).
- Product question: product name (or link), intended use, preferred cut/grade (whole / cut / powder).
- Bulk/wholesale: product list, target quantities, packaging (200g / 1kg / other), destination country, frequency (one-off / monthly / quarterly).
- Damaged/incorrect: photos of the parcel and labels; contact us within 48 hours of delivery.
Marketing communications (email & SMS)
If you subscribe to our newsletter or opt in to SMS updates, you may receive product news, offers, and order updates. You can unsubscribe at any time via the link in our emails or by contacting herbalmansion@gmail.com.
